AQ Assessment Privacy Notice

Last updated: September 1, 2019

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T Labs LLC ("we", "us", "our" and "T Labs") respects your right to privacy.  This Privacy Notice explains who we are, how we collect, share and use personal information about you, and how you can exercise your privacy rights.  

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This Privacy Notice applies to the personal information of individuals who complete the T Labs Adaptability Quotient Assessment, and which we collect and process as a data controller pursuant to our legitimate business interests. If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the end of this Privacy Notice.

Please be aware that T Labs is not responsible for the privacy or security practices of the companies that engage our services (including, for example, your employer) and which may differ from those set out in this Privacy Notice. If you have any questions or concerns about how your employer uses your personal information, please check with them about the policies they have in place. 

 

What does T Labs do?

T Labs is a venture studio based in Silicon Valley that applies technology to innovative ideas and solutions.  We have developed a psychometric assessment that can measure an individual's ability to respond to change – the Adaptability Quotient Assessment (the "AQ Assessment"). Amongst other things, the AQ Assessment helps employers and recruiters evaluate, understand and manage their staff and candidates. You can find out more about T Labs and the work we do by going to www.tlabs.com

 

What personal information does T Labs process and why?

The personal information that we collect and process to provide the AQ Assessment broadly falls into the following categories:

 

Information that you provide to us

Certain parts of the AQ Assessment will ask you to provide personal information voluntarily. For example, we ask you to provide your name and contact details and you may also choose to provide us with your age and/or gender.  We use this information to identify who you are, contact you (if required) and for our internal analytics purposes to improve the quality and relevance of the AQ Assessment.

 

Information that we collect automatically

When you complete the AQ Assessment, we may collect certain technical information from your device automatically.  In some countries, including countries in the European Economic Area, this information may be considered personal information under applicable data protection laws. Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location) and other technical information.  We may also collect information about how your device has interacted with our platform, including the pages accessed and links clicked. We use this information for our internal analytics purposes and to improve the quality and relevance of the AQ Assessment. Some of this information may be collected using cookies and similar tracking technology, as explained further under the heading “Cookies and similar tracking technology.”

 

Information that we obtain from third party sources

We may receive personal information about you from third party sources, such as your employer or recruiter, but only where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.  The types of information we collect from third parties include your employment details, such as employer, industry, job level, job title, tenure, and years of experience in similar roles.  We use this information to inform the AQ Assessment, to ensure that our findings are accurate and relevant, and we may also use it for our own internal analysis.

 

Information that we generate

We use your answers to the AQ Assessment to generate a meaningful measure of your individual adaptability, including a psychometric score based on your adaptability ranking (your "adaptability quotient" or “AQ”). Our analysis, and your AQ score, can be used to measure and predict important outcomes like job performance. We may share our findings, as well as your AQ score, with your employer or recruiter (if they are our customers and making this program available to you) but we will never share raw data, such as your responses to the AQ Assessment. In general, we will use the personal information we collect from you only for the purposes described in this Privacy Notice or for purposes that we explain to you at the time we collect your personal information.  However, we may also use your personal information for other purposes that are not incompatible with the purposes we have disclosed to you (such as archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes) if and where this is permitted by applicable data protection laws.

 

Who does T Labs share my personal information with?

We may disclose your personal information to the following categories of recipients: our customers who have engaged us to offer the AQ Assessment to their staff and/or candidates. This may include your employer or recruiter. Please be aware that we never share raw data, including your responses to the AQ Assessment, with our customers.  We only ever share our findings and AQ score with your employer or recruiter; our group companies, third party service providers and partners who provide data processing services to us (for example, to support the delivery of, provide functionality on, or help to enhance the security of our platform and technologies), or who otherwise process personal information for purposes that are described in this Privacy Notice or as notified to you when we collect your personal information. These third party service providers and partners enter into a contract with us that requires them to use your personal information only for the purposes of providing the service to us and in a manner that is consistent with this Privacy Notice; any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person; an actual or potential buyer (and its agents and advisers) in connection with any actual or proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Notice; any other person where you have provided consent to the disclosure.

 

Legal basis for processing personal information (EEA residents only)

If you reside in the European Economic Area, we process your personal information as a data controller where such processing is in our legitimate interests and those interests are not overridden by your interests or fundamental rights.  Our legitimate interests include providing our services to our customers; improving, maintaining and enhancing our platform and technologies; fostering innovation through the use of new technologies; and ensuring the security of our platform. 

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T Labs has designed the AQ Assessment so that it only collects the minimum information necessary and we are always looking to improve the platform to make it more accurate, efficient and reliable. If you object to the processing of your personal information, we will delete or anonymise any identifiable data that we hold about you, unless we have compelling legitimate grounds to continue processing your information or are otherwise required to retain your information by law.

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In some cases, we may also have a legal obligation to collect personal information from you. If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).  If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “How to contact us” heading below.

 

Cookies and similar tracking technology

T Labs currently uses QualtricsXM as a third-party survey management platform. Qualtrics uses cookies and similar tracking technology (collectively, "Cookies”) to collect and use personal information about you.  For further information about the types of Cookies used by Qualtrics, why, and how you can control Cookies, please see the Qualtrics' Cookies Notice https://www.qualtrics.com/privacy-statement/.

 

How does T Labs keep my personal information secure?

We use appropriate technical and organisational measures to protect the personal information that we collect and process about you.  The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. This includes pseudonymising data wherever possible, so that it is not readily identifiable. Your personal information may be transferred to, and processed in, countries other than the country in which you are resident.  These countries may have data protection laws that are different to the laws of your country (and, in some cases, may not be as protective). Specifically, T Labs is based in the United States and our servers are located in the United States, while our third party service providers and partners operate around the world.  This means that when we collect your personal information we may process it in any of these countries. However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Notice. These include implementing the European Commission’s Standard Contractual Clauses for transfers of personal information from our customers in the European Economic Area, which require us to protect personal information in accordance with European Union data protection law. We have implemented similar appropriate safeguards with our third party service providers and partners and further details can be provided upon request.

 

Data retention

We retain personal information we collect from you only so long as we have an ongoing legitimate business need to do so for the purposes described in this Privacy Notice, or where we are required to do (for instance, to comply with applicable legal, tax or accounting requirements).  When we no longer have an ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. 

 

Your data protection rights

If you are a resident of the European Economic Area, you have the following data protection rights:

If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us using the contact details provided under the “How to contact us” heading.  

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In addition, you can object to the processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. Again, you can exercise these rights by contacting us using the contact details provided under the “How to contact us” heading.

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Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time.  Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

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You have the right to complain to a data protection authority about our collection and use of your personal information.  For more information, please contact your local data protection authority. Contact details for data protection authorities in the European Economic Area are available https://edpb.europa.eu/about-edpb/board/members_en. 

 

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

 

Updates to this Privacy Notice

We may update this Privacy Notice from time to time in response to changing legal, technical or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make.  We will obtain your consent to any material Privacy Notice changes if and where this is required by applicable data protection laws. 

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You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of this Privacy Notice.  

 

How to contact us

If you have any questions or concerns about our use of your personal information, please contact us using the following details: aq@tlabs.com 

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The data controller of your personal information is T Labs LLC.